Have a question?
FAQs
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Can it work with 220 v ?
NO,it is rated for 110V.
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Which size is right for me?
Twin: Children's room 80" x 40" x 18"
Queen: Most popular size; 80" x 60" x 18"
California King: 80" x 72" x 18" -
Does it have a chemical Smell?
No,Our inflatable beds are made from eco-friendly materials and are odor-free, meeting stringent non-toxic standards to ensure your safety.
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How long will it take for my mattress to ship?
Our air mattresses have FREE shipping. Due to current shipping conditions, most orders arrive within 3-7 business days.
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How often should I fill the air in my mattress?
We suggest inflating the air mattress fully when you receive it and letting it sit for 24 hours, this allows time for it to expand. Afterward, inflate or deflate a portion of air to your desired comfort.
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How is this product shipped?
Amazon's FBA shipping service is used to ship the items. The delivery time is normally between 3 and 7 business days
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I wonder how long the warranty is?
All air mattress come with a one-year quality guarantee to ensure that our valued clients are completely satisfied.
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How can I go about returning a product?
1. Please reach out to NXONE customer support to initiate a return. Please state the reason for return and provide an invoice or screenshot to confirm the order number.
2. NXONE support will share the corresponding return address with you within 24 working hours.
3. For the refund to be processed in a timely manner, please be sure to send a return notification to NXONE with the following information:
-Name of the courier
-Tracking number
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